# Use Helpdesk to get assistance

Click **Helpdesk** in the main menu to access our Support Team platform where you can get help via online chat or report any issues related to the Coinsbuy operation.

We provide multi-lingual support, you can find the working hours of corresponding teams in the right part of the **Helpdesk** page.

**For our longtime users:** You'll see an additional section in the **Helpdesk** menu where you can access your tickets history.